fd44 Terms and Conditions

Introduction and Definitions

fd44 is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between users of the fd44 platform and the organisation operating fd44.

The following terms are used throughout these conditions:

We strongly advise against using the platform without reading these terms in full. If any clause is unclear, please contact our support team.

Eligibility and Registration

2.1 Age Requirement

The minimum age to register and use the fd44 platform is 21 years. Only those aged 21 or above may create an account on this platform.

2.2 Registration Process

When creating an account, the user must provide the following information accurately:

• Full name (as per national identity card)
• Active mobile number and email address
• Date of birth (verifiable)
• Preferred payment method

If false or incomplete information is provided, fd44 reserves the right to suspend or cancel the account at any time.

2.3 Single Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and any earned bonuses will be forfeited.

Account Management

3.1 Password and Security

The user is fully responsible for the security of their account. Use a strong password and never share it with a third party. If you suspect any unauthorised access to your account, notify our support team immediately.

3.2 Identity Verification (KYC)

fd44 may request completion of the Know Your Customer (KYC) process at any time. This process may require the following documents:

• Copy of National Identity Card (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method (bKash / Nagad / Rocket account number)

If KYC is not completed within the specified time, withdrawals may be temporarily suspended.

3.3 Account Inactivity

If there is no login or transaction for 12 consecutive months, the account will be marked as inactive. Contact the support team to reactivate an inactive account.

Deposits and Withdrawals

4.1 Deposit

The following methods are accepted for depositing funds at fd44:

• bKash — direct mobile banking
• Nagad — direct mobile banking
• Rocket — Dutch-Bangla mobile banking

The minimum deposit amount is ৳200 (for each method). Deposits are generally credited to the account instantly.

4.2 Withdrawal

The minimum withdrawal amount is ৳800. fd44 makes every effort to process each withdrawal within 1 hour.

4.3 Transaction Policy

• All transactions will be conducted in Bangladeshi Taka (BDT / ৳).
• If a fraudulent or suspicious transaction is identified, fd44 may temporarily hold the funds for investigation.
• Deposits or withdrawals from third-party accounts are strictly prohibited.
• fd44 complies with Anti-Money Laundering (AML) policies and cooperates with investigating authorities when required.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New users will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The conditions for receiving this bonus are:

• Minimum first deposit amount is ৳200.
• A 20x wagering requirement must be met before withdrawing bonus funds.
• Bonus funds cannot be withdrawn without completing the wagering requirement.
• The welcome bonus is available to each user only once.

5.2 VIP Cashback

fd44 has three VIP tiers, each offering weekly cashback:

• Bronze: up to 0.3% cashback per week.
• Silver: up to 0.7% cashback per week.
• Gold: up to 1.0% cashback per week.

Users can gradually move up to higher tiers based on their activity and regular participation.

5.3 General Bonus Terms

• fd44 reserves the right to modify, suspend, or cancel bonus offers at any time.
• If misuse or manipulation of bonuses is found, the bonus will be forfeited.
• For the latest information on current bonus offers, please visit the promotions page.

Betting and Gaming Rules

6.1 General Gaming Policy

Slot games, live casino, sports betting, and fishing games are available on the fd44 platform. All games are operated under a fair play policy and the outcome of each game is determined by a Random Number Generator (RNG).

6.2 Betting Limits

Each game and betting market has its own minimum and maximum stake. These limits are clearly displayed in the game interface.

6.3 Sports Betting

Betting on cricket, football, and various other sports is accepted under the following conditions:

• A confirmation message will be displayed after a bet is accepted. A bet is not valid without confirmation.
• If a match is abandoned or suspended, the bet will be cancelled and the funds returned.
• fd44 is not responsible for any loss caused by a connection interruption during live betting.
• Betting is available for all major tournaments including BPL, IPL, and the T20 World Cup.

6.4 Dispute Resolution

If there is a dispute regarding any game or betting result, the support team must be notified within 72 hours of the result being published. The decision of fd44 will be considered final.

Responsible Gaming

fd44 places the highest priority on responsible gaming. Gaming is a form of entertainment — it should never be used as a source of income.

7.1 Self-Restriction Tools

Users can set the following limits on themselves:

• Set daily / weekly / monthly deposit limits
• Temporarily close the account for a set period (cooling-off period)
• Long-term self-exclusion

7.2 Requesting Support

If you notice signs of a gaming problem or addiction, please contact our support team. For more information, visit our Responsible Gaming page.

Prohibited Activities

The following activities are strictly prohibited on the fd44 platform:

• Attempting to gain bonus benefits by creating multiple accounts.
• Using automated bots, scripts, or software to operate games.
• Intentionally exploiting technical errors or bugs in the platform.
• Using the platform for money laundering or illegal fund transfers.
• Attempting unauthorised access to another user's account.
• Providing false or misleading information to the platform or support team.
• Conducting transactions using a third-party account or credit card.

If any of the above activities are proven, the account will be permanently closed and all associated funds will be forfeited.

Privacy and Data Protection

fd44 takes the protection of users' personal information very seriously. We keep all data secure using SSL encryption.

For details on how user data is collected, used, and protected, please read our Privacy Policy page.

• Personal information is never sold to third parties.
• Information is not disclosed without a legal order from an investigating authority.
• Details about the cookie policy are available on the Privacy Policy page.

Limitations of Liability

fd44 is not liable for any loss in the following circumstances:

• Loss caused by the user's own negligence or security breach.
• Internet disconnection, power outages, or technical issues from third parties.
• Damage caused by viruses, malware, or hacking that is beyond fd44's control.
• Force majeure events (natural disasters, government directives, pandemics).
• Financial losses arising from game outcomes or betting results.

If an incorrect credit occurs due to a technical error, fd44 reserves the right to correct that amount, even if the user has already used the funds.

Account Closure and Termination

11.1 Closure by the User

Any user may request to close their account at any time. Contact the support team to complete the process. Please withdraw any remaining balance before closing your account.

11.2 Closure by fd44

fd44 may suspend or permanently close an account for the following reasons:

• Serious violation of the terms and conditions.
• Evidence of fraudulent activity.
• Providing false identity or age information.
• Failure to complete the KYC process.
• Instructions from a court or regulatory authority.

Changes to Terms

fd44 reserves the right to partially or fully amend these terms and conditions at any time. In the event of changes:

• The "Last Updated" date on this page will be revised.
• For significant changes, a notification will be sent to the registered email address or via the platform.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

You are advised to review this page regularly.

Contact and Support

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat — Instant support in Bengali
• [email protected]

Our support team responds in Bengali and is always ready to resolve any issue.